Webster, Massachusetts · CMS Care Compare

Brookside Rehabilitation and Healthcare Center

2 of 5 · CMS overall rating Below average

11 PONTIAC AVENUE, Webster, MA 01570

Webster, Massachusetts · CMS verdict

Brookside Rehabilitation and Healthcare Center's CMS overall star rating runs below the Massachusetts state average (3.0) and reflects below-average quality by the federal five-star measure.

The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.

Brookside Rehabilitation and Healthcare Center in Webster, Massachusetts holds a CMS overall rating of 2 of 5 stars and a PlainElderCare Quality & Compliance Index of 42 of 100 (grade F). Its CMS inspection record lists multiple deficiencies. Figures are from CMS Nursing Home Compare.

42 of 100 · F

Quality & Compliance Index (lower star tercile)

This facility's CMS overall rating sits in the lower U.S. star tercile (≤2/5). A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall star rating shown at the top of the page. How this is calculated.

How the 42 is built

Each segment is a dimension's weighted points toward the score, summing to 42.

Health inspections 50/100
Staffing 75/100
Quality measures 0/100
Inspection record 40/100

Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.

Brookside Rehabilitation and Healthcare Center's lower-tercile CMS stars

Quality ratings

CMS's most recent Care Compare release (data as of April 2026) scores Brookside Rehabilitation and Healthcare Center on three sub-ratings that roll up into the overall star: health inspection, staffing, and quality measures. Each is charted against the Massachusetts average below.

What each sub-rating measures

The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.

Size and setting

Located in Webster, Massachusetts. Bed capacity and average daily census, where CMS reports them, are in Facility details below. Its ownership type, listed in Facility details, can influence staffing patterns, reinvestment decisions, and admissions policy. At about 83% occupancy, this facility's bed usage looks steady and consistent with a stabilized operation.

Same-ownership peers

Within Massachusetts, Brookside Rehabilitation and Healthcare Center is one of 148 for profit - limited liability company nursing homes CMS rates. Its 2-star overall rating sits below the for profit - limited liability company-segment average of 2.6 stars, ahead of roughly 29% of same-ownership peers in the state. Same-segment comparisons like this one strip out the business-model factor, leaving a cleaner read on facility-level performance than a raw state average would give.

Inspection record

On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility; the counts are in Facility details below. CMS has levied no enforcement penalties over the equivalent window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.

Where these figures come from

Figures above come from CMS Nursing Home Compare (Care Compare, data as of April 2026) with state cost medians from the CareScout 2025 Cost of Care Survey. See our methodology for vintage.

How Brookside Rehabilitation and Healthcare Center's lower-tercile stars compare to Massachusetts

CMS five-star sub-ratings (0–5) for this facility against the Massachusetts facility-weighted average. Source: CMS Care Compare.

Overall 2/5 · state avg 3.0
Health inspection 3/5 · state avg 2.9
Staffing 4/5 · state avg 2.9
Quality measures 1/5 · state avg 3.3

Bar = this facility's rating · vertical marker = Massachusetts state average. Higher is better on all four CMS measures.

Where Brookside Rehabilitation and Healthcare Center ranks in Massachusetts

Among the 338 CMS-rated nursing homes in Massachusetts, Brookside Rehabilitation and Healthcare Center’s 2-star overall rating is higher than 22% of them. The bars show how all Massachusetts homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.

1 star 74 · 22%
2 stars · this facility 71 · 21%
3 stars 58 · 17%
4 stars 62 · 18%
5 stars 73 · 22%

71 Massachusetts homes share this 2-star rating. Source: CMS Nursing Home Compare.

Facility details

Beds, residents, ownership, location, penalty and deficiency counts from CMS Care Compare.
Attribute Value
Beds 81
Residents 67
Ownership For profit - Limited Liability company
County Worcester
Penalties 0
Deficiencies 29

Source: CMS Care Compare Nursing Homes (data as of April 2026)

What do families ask most?

What is the quality rating for Brookside Rehabilitation and Healthcare Center? ▾

Brookside Rehabilitation and Healthcare Center has an overall CMS quality rating of 2 out of 5 stars. The health inspection, staffing, and quality measures sub-ratings behind it are compared with the Massachusetts average in the chart on this page.

How much does a nursing home cost per month in Massachusetts? ▾

CareScout's 2025 survey puts Massachusetts's median semi-private nursing home rate at $14,448 per month ($173,375 per year), with private rooms averaging $15,817 per month.

What services does Brookside Rehabilitation and Healthcare Center offer? ▾

Brookside Rehabilitation and Healthcare Center is a skilled nursing facility. CMS Care Compare does not list individual services or therapies, so ask the facility directly which it provides. Its bed capacity, census, and ownership type are in the Facility details table on this page.

Does Brookside Rehabilitation and Healthcare Center have any deficiencies or penalties? ▾

Brookside Rehabilitation and Healthcare Center has multiple deficiencies and no penalties recorded by CMS; the counts are in the Facility details table. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.

What are the alternatives to a nursing home in Massachusetts? ▾

In Massachusetts, alternatives include assisted living ($9,600/mo), home health aides ($7,627/mo), and adult day care ($2,427/mo).

Data sourced from official public datasets. See our methodology for details. Retrieved and formatted by PlainElderCare