Complete Care at Glendale
4 HAZEL AVE, Naugatuck, CT 06770
Naugatuck, Connecticut · CMS verdict
On the federal five-star scale, Complete Care at Glendale carries a 4 of 5 CMS overall rating, above-average quality that runs above Connecticut's state average of 3.0.
The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.
Complete Care at Glendale in Naugatuck, Connecticut holds a CMS overall rating of 4 of 5 stars and a PlainElderCare Quality & Compliance Index of 54 of 100 (grade F). The 120-bed facility operates where a semi-private nursing-home room in Connecticut runs a median of $15,208 per month. Figures are from CMS Nursing Home Compare.
Quality & Compliance Index (mid-pack stars)
This facility's 4/5 CMS overall rating is mid-pack among U.S. rated homes. A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall rating of 4 of 5 stars. How this is calculated.
How the 54 is built
Each segment is a dimension's weighted points toward the score, summing to 54.
Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.
Complete Care at Glendale's mid-pack CMS stars
Quality ratings
On Care Compare (data as of April 2026), Complete Care at Glendale carries an overall CMS quality rating of 4 out of 5 stars. That figure rolls up three sub-ratings tracked separately: health inspection (3/5), staffing (2/5), and quality measures (5/5).
What each sub-rating measures
The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.
Size and setting
Located in Naugatuck, Connecticut, this facility operates 120 certified beds with an average daily census of roughly 115 residents - an occupancy rate of about 96%. The facility is classified under for profit - corporation ownership, a designation that can influence staffing patterns, reinvestment decisions, and admissions policy. At roughly 96% occupancy, this facility is running near full capacity, worth confirming current bed availability directly before visiting.
Same-ownership peers
Within Connecticut, Complete Care at Glendale is one of 65 for profit - corporation nursing homes CMS rates. Its 4-star overall rating sits above the for profit - corporation-segment average of 2.8 stars, ahead of roughly 66% of same-ownership peers in the state. Peer comparisons within the same ownership type are more apples-to-apples than a state-wide average, since for-profit, non-profit, and government operators tend to differ systematically in staffing and reinvestment.
Inspection record
On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility (29 total). CMS has levied 1 enforcement penalty - civil money penalties or denials of payment, during the same window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.
Where these figures come from
Figures above come from CMS Nursing Home Compare (Care Compare, data as of April 2026) with state cost medians from the CareScout 2025 Cost of Care Survey. See our methodology for vintage.
How Complete Care at Glendale compares to Connecticut
CMS five-star sub-ratings (0–5) for this facility against the Connecticut facility-weighted average. Source: CMS Care Compare.
Bar = this facility's rating · vertical marker = Connecticut state average. Higher is better on all four CMS measures.
Where Complete Care at Glendale ranks in Connecticut
Among the 190 CMS-rated nursing homes in Connecticut, Complete Care at Glendale’s 4-star overall rating is higher than 63% of them. The bars show how all Connecticut homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.
30 Connecticut homes share this 4-star rating. Source: CMS Nursing Home Compare.
Facility details
| Attribute | Value |
|---|---|
| Beds | 120 |
| Residents | 115 |
| Ownership | For profit - Corporation |
| County | Naugatuck Vly |
| Penalties | 1 |
| Deficiencies | 29 |
Source: CMS Care Compare Nursing Homes (data as of April 2026)
What do families ask most?
What is the quality rating for Complete Care at Glendale? ▾
CMS rates Complete Care at Glendale at 4 out of 5 stars overall. The three sub-ratings behind that number: health inspection 3/5, staffing 2/5, quality measures 5/5.
How much does a nursing home cost per month in Connecticut? ▾
In Connecticut, a semi-private nursing home room runs a median $15,208/month ($182,500/year) per the CareScout 2025 survey; private rooms average $16,729/month.
What services does Complete Care at Glendale offer? ▾
Complete Care at Glendale operates as a skilled nursing facility (120 beds with approximately 115 current residents) under for profit - corporation ownership. CMS inspections have recorded 29 deficiencies and 1 penalties there.
Does Complete Care at Glendale have any deficiencies or penalties? ▾
Complete Care at Glendale has multiple deficiencies (29 total) and 1 penalties recorded by CMS. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.
What are the alternatives to a nursing home in Connecticut? ▾
In Connecticut, alternatives include assisted living ($9,118/mo), home health aides ($6,864/mo), and adult day care ($2,362/mo).
Keep reading
Also see the Connecticut elder-care overview and highest-rated states. Provider ID: 075240.
Read our methodology - how this data is sourced, computed, and verified.