Complete Care at Heritage LLC
7232 GERMAN HILL ROAD, Dundalk, MD 21222
Dundalk, Maryland · CMS verdict
Complete Care at Heritage LLC's CMS overall star rating runs below the Maryland state average (3.1) and reflects below-average quality by the federal five-star measure.
The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.
Complete Care at Heritage LLC in Dundalk, Maryland holds a CMS overall rating of 2 of 5 stars and a PlainElderCare Quality & Compliance Index of 33 of 100 (grade F). Its CMS inspection record lists multiple deficiencies. Figures are from CMS Nursing Home Compare.
Quality & Compliance Index (larger bed book)
Its certified bed capacity sits in the upper U.S. bed tercile (>120). A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall star rating shown at the top of the page. How this is calculated.
How the 33 is built
Each segment is a dimension's weighted points toward the score, summing to 33.
Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.
Complete Care at Heritage LLC's larger certified-bed book
Quality ratings
The rating comes from CMS's most recent Care Compare release (data as of April 2026). CMS rolls three sub-ratings into the overall star: health inspection, staffing, and quality measures. The chart below sets each of them against the Maryland average.
What each sub-rating measures
The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.
Size and setting
Located in Dundalk, Maryland. Bed capacity and average daily census, where CMS reports them, are in Facility details below. Its ownership type, listed in Facility details, can influence staffing patterns, reinvestment decisions, and admissions policy. With occupancy around 86%, bed usage here sits in the range typical of a stabilized facility.
Same-ownership peers
Within Maryland, Complete Care at Heritage LLC is one of 75 for profit - corporation nursing homes CMS rates. Its 2-star overall rating sits below the for profit - corporation-segment average of 2.8 stars, ahead of roughly 19% of same-ownership peers in the state. This ownership-segment comparison controls for business-model differences, so what's left mostly reflects how this facility runs relative to similar operators, not the type of operator it is.
Inspection record
On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility; the counts are in Facility details below. CMS has levied enforcement penalties - civil money penalties or denials of payment, during the same window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.
Where these figures come from
Figures above come from CMS Nursing Home Compare (Care Compare, data as of April 2026) with state cost medians from the CareScout 2025 Cost of Care Survey. See our methodology for vintage.
How Complete Care at Heritage LLC's lower-tercile stars compare to Maryland
CMS five-star sub-ratings (0–5) for this facility against the Maryland facility-weighted average. Source: CMS Care Compare.
Bar = this facility's rating · vertical marker = Maryland state average. Higher is better on all four CMS measures.
Where Complete Care at Heritage LLC ranks in Maryland
Among the 219 CMS-rated nursing homes in Maryland, Complete Care at Heritage LLC’s 2-star overall rating is higher than 16% of them. The bars show how all Maryland homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.
53 Maryland homes share this 2-star rating. Source: CMS Nursing Home Compare.
Facility details
| Attribute | Value |
|---|---|
| Beds | 177 |
| Residents | 153 |
| Ownership | For profit - Corporation |
| County | Baltimore |
| Penalties | 2 |
| Deficiencies | 70 |
Source: CMS Care Compare Nursing Homes (data as of April 2026)
What families ask about Complete Care at Heritage LLC's larger facility
What is the quality rating for Complete Care at Heritage LLC? ▾
CMS rates Complete Care at Heritage LLC at 2 out of 5 stars overall. How its three sub-ratings compare with the Maryland average is charted above.
How much does a nursing home cost per month in Maryland? ▾
The median cost for a semi-private nursing home room in Maryland is $12,927 per month ($155,125 annually). A private room averages $14,448 per month. Costs are from the CareScout 2025 survey.
What services does Complete Care at Heritage LLC offer? ▾
Complete Care at Heritage LLC is a skilled nursing facility. CMS Care Compare does not list individual services or therapies, so ask the facility directly which it provides. Its bed capacity, census, and ownership type are in the Facility details table on this page.
Does Complete Care at Heritage LLC have any deficiencies or penalties? ▾
Complete Care at Heritage LLC has multiple deficiencies and enforcement penalties recorded by CMS; the counts are in the Facility details table. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.
What are the alternatives to a nursing home in Maryland? ▾
In Maryland, alternatives include assisted living ($7,173/mo), home health aides ($6,673/mo), and adult day care ($2,526/mo).
Keep reading
Also see the Maryland elder-care overview and highest-rated states. Provider ID: 215135.
Read our methodology - how this data is sourced, computed, and verified.