Complete Care at Kensington
1810 KENSINGTON DR, Waukesha, WI 53188
Waukesha, Wisconsin · CMS verdict
Complete Care at Kensington holds a 1 of 5 CMS overall star rating - below the Wisconsin state average of 3.0, reflecting below-average quality on the federal five-star scale.
The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.
Complete Care at Kensington in Waukesha, Wisconsin holds a CMS overall rating of 1 of 5 stars and a PlainElderCare Quality & Compliance Index of 25 of 100 (grade F). The 150-bed facility operates where a semi-private nursing-home room in Wisconsin runs a median of $10,646 per month. Figures are from CMS Nursing Home Compare.
PlainElderCare Quality & Compliance Index
A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall rating of 1 of 5 stars. How this is calculated.
How the 25 is built
Each segment is a dimension's weighted points toward the score, summing to 25.
Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.
Data insights
Quality ratings
CMS's most recent Care Compare release (data as of April 2026) puts Complete Care at Kensington's overall quality rating at 1 out of 5 stars, a composite of three sub-ratings: health inspection (2/5), staffing (1/5), and quality measures (3/5).
What each sub-rating measures
The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.
Size and setting
Located in Waukesha, Wisconsin, this facility operates 150 certified beds with an average daily census of roughly 66 residents - an occupancy rate of about 44%. The facility is classified under for profit - limited liability company ownership, a designation that can influence staffing patterns, reinvestment decisions, and admissions policy. At roughly 44% occupancy, this facility is running well below its certified bed capacity, worth asking why directly.
Same-ownership peers
Within Wisconsin, Complete Care at Kensington is one of 70 for profit - limited liability company nursing homes CMS rates. Its 1-star overall rating sits below the for profit - limited liability company-segment average of 2.5 stars, ahead of roughly 0% of same-ownership peers in the state. Comparing a facility against its own ownership segment holds the business model roughly constant, which helps isolate facility-level performance from the staffing and reinvestment patterns that differ across for-profit, non-profit, and government operators.
Inspection record
On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility (39 total). CMS has levied 1 enforcement penalty - civil money penalties or denials of payment, during the same window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.
Where these figures come from
The figures above come directly from the U.S. Centers for Medicare \& Medicaid Services Nursing Home Compare dataset for federal quality ratings, combined with the CareScout 2025 Cost of Care Survey of more than 15,000 elder-care providers nationwide and U.S. Census American Community Survey income data. Cost figures are monthly medians, refreshed annually with each new CareScout release; quality ratings are refreshed quarterly from the CMS Provider Information File. Read these state and county medians as benchmarks, then verify current rates with individual providers and consult care managers before making placement decisions. See our methodology for source vintage.
How Complete Care at Kensington compares to Wisconsin
CMS five-star sub-ratings (0–5) for this facility against the Wisconsin facility-weighted average. Source: CMS Care Compare.
Bar = this facility's rating · vertical marker = Wisconsin state average. Higher is better on all four CMS measures.
Where Complete Care at Kensington ranks in Wisconsin
Among the 321 CMS-rated nursing homes in Wisconsin, Complete Care at Kensington’s 1-star overall rating is higher than 0% of them. The bars show how all Wisconsin homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.
70 Wisconsin homes share this 1-star rating. Source: CMS Nursing Home Compare.
Facility details
| Attribute | Value |
|---|---|
| Beds | 150 |
| Residents | 66 |
| Ownership | For profit - Limited Liability company |
| County | Waukesha |
| Penalties | 1 |
| Deficiencies | 39 |
Source: CMS Care Compare Nursing Homes (data as of April 2026)
What do families ask most?
What is the quality rating for Complete Care at Kensington? ▾
1 out of 5 stars is Complete Care at Kensington's current CMS overall rating, built from a health inspection rating of 2/5, a staffing rating of 1/5, and a quality measures rating of 3/5.
How much does a nursing home cost per month in Wisconsin? ▾
The median cost for a semi-private nursing home room in Wisconsin is $10,646 per month ($127,750 annually). A private room averages $12,319 per month. Costs are from the CareScout 2025 survey.
What services does Complete Care at Kensington offer? ▾
Complete Care at Kensington is a skilled nursing facility with 150 beds with approximately 66 current residents. It operates under for profit - limited liability company ownership. The facility has recorded 39 deficiencies and 1 penalties in CMS inspections.
Does Complete Care at Kensington have any deficiencies or penalties? ▾
Complete Care at Kensington has multiple deficiencies (39 total) and 1 penalties recorded by CMS. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.
What are the alternatives to a nursing home in Wisconsin? ▾
In Wisconsin, alternatives include assisted living ($6,540/mo), home health aides ($6,912/mo), and adult day care ($1,517/mo).
Elder Care Guides
Explore PlainElderCare
Related Resources
Compare cost and CMS quality across the state on the Wisconsin elder-care overview, or see how facilities rank nationwide in our highest-rated states ranking.
Weigh nursing care against assisted living, home health, and adult day care, with national median costs, on our care types comparison, and learn how to fund it in our paying for elder care guide.
Source: CMS Nursing Home Compare. Provider ID: 525242.
Read our methodology - how this data is sourced, computed, and verified.