Complete Care at Southpointe
4500 W. Loomis Rd., Greenfield, WI 53220
Greenfield, Wisconsin · CMS verdict
On the federal five-star scale, Complete Care at Southpointe shows above-average quality that runs above Wisconsin's state average of 3.0.
The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.
Complete Care at Southpointe in Greenfield, Wisconsin holds a CMS overall rating of 4 of 5 stars and a PlainElderCare Quality & Compliance Index of 57 of 100 (grade F). Its CMS inspection record lists multiple deficiencies. Figures are from CMS Nursing Home Compare.
Quality & Compliance Index (heavier deficiency book)
Its CMS deficiency count sits in the heavier U.S. deficiency tercile (>31). A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall star rating shown at the top of the page. How this is calculated.
How the 57 is built
Each segment is a dimension's weighted points toward the score, summing to 57.
Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.
Complete Care at Southpointe's heavier CMS deficiency book
Quality ratings
The rating comes from CMS's most recent Care Compare release (data as of April 2026). CMS rolls three sub-ratings into the overall star: health inspection, staffing, and quality measures. The chart below sets each of them against the Wisconsin average.
What each sub-rating measures
The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.
Size and setting
Located in Greenfield, Wisconsin. Bed capacity and average daily census, where CMS reports them, are in Facility details below. Its ownership type, listed in Facility details, can influence staffing patterns, reinvestment decisions, and admissions policy. At roughly 58% occupancy, this facility has meaningful open capacity relative to its certified bed count.
Same-ownership peers
Within Wisconsin, Complete Care at Southpointe is one of 107 for profit - corporation nursing homes CMS rates. Its 4-star overall rating sits above the for profit - corporation-segment average of 2.9 stars, ahead of roughly 63% of same-ownership peers in the state. Same-segment comparisons like this one strip out the business-model factor, leaving a cleaner read on facility-level performance than a raw state average would give.
Inspection record
On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility; the counts are in Facility details below. CMS has levied enforcement penalties - civil money penalties or denials of payment, during the same window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.
Where these figures come from
Figures above come from CMS Nursing Home Compare (Care Compare, data as of April 2026) with state cost medians from the CareScout 2025 Cost of Care Survey. See our methodology for vintage.
How Complete Care at Southpointe compares to Wisconsin
CMS five-star sub-ratings (0–5) for this facility against the Wisconsin facility-weighted average. Source: CMS Care Compare.
Bar = this facility's rating · vertical marker = Wisconsin state average. Higher is better on all four CMS measures.
Where Complete Care at Southpointe ranks in Wisconsin
Among the 321 CMS-rated nursing homes in Wisconsin, Complete Care at Southpointe’s 4-star overall rating is higher than 58% of them. The bars show how all Wisconsin homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.
53 Wisconsin homes share this 4-star rating. Source: CMS Nursing Home Compare.
Facility details
| Attribute | Value |
|---|---|
| Beds | 174 |
| Residents | 101 |
| Ownership | For profit - Corporation |
| County | Milwaukee |
| Penalties | 1 |
| Deficiencies | 40 |
Source: CMS Care Compare Nursing Homes (data as of April 2026)
What families ask about Complete Care at Southpointe's inspection record
What is the quality rating for Complete Care at Southpointe? ▾
Complete Care at Southpointe has an overall CMS quality rating of 4 out of 5 stars. The health inspection, staffing, and quality measures sub-ratings behind it are compared with the Wisconsin average in the chart on this page.
How much does a nursing home cost per month in Wisconsin? ▾
The median cost for a semi-private nursing home room in Wisconsin is $10,646 per month ($127,750 annually). A private room averages $12,319 per month. Costs are from the CareScout 2025 survey.
What services does Complete Care at Southpointe offer? ▾
CMS classifies Complete Care at Southpointe as a skilled nursing facility. Care Compare does not itemize the services on offer; the facility itself is the source for that, and its capacity, census, and ownership are listed in Facility details above.
Does Complete Care at Southpointe have any deficiencies or penalties? ▾
Complete Care at Southpointe has multiple deficiencies and enforcement penalties recorded by CMS; the counts are in the Facility details table. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.
What are the alternatives to a nursing home in Wisconsin? ▾
In Wisconsin, alternatives include assisted living ($6,540/mo), home health aides ($6,912/mo), and adult day care ($1,517/mo).
Keep reading
Also see the Wisconsin elder-care overview and highest-rated states. Provider ID: 525604.
Read our methodology - how this data is sourced, computed, and verified.