Norview Heights Rehabilitation and Nursing
827 NORVIEW AVENUE, Norfolk, VA 23509
Norfolk, Virginia · CMS verdict
On the federal five-star scale, Norview Heights Rehabilitation and Nursing carries a 2 of 5 CMS overall rating, below-average quality that runs below Virginia's state average of 3.0.
The rating and the PlainElderCare Index below summarize federal inspection, staffing, and outcome data, they measure specific, documented dimensions of this facility, not a holistic verdict on the care your family member would receive. Visit in person, talk with staff and current residents' families, and weigh your family member's specific needs before choosing.
Norview Heights Rehabilitation and Nursing in Norfolk, Virginia holds a CMS overall rating of 2 of 5 stars and a PlainElderCare Quality & Compliance Index of 31 of 100 (grade F). The 60-bed facility operates where a semi-private nursing-home room in Virginia runs a median of $10,250 per month. Figures are from CMS Nursing Home Compare.
Quality & Compliance Index (thinner bed book)
At 60 certified beds, this facility sits in the lower U.S. bed tercile (≤80). A transparent composite of this facility's CMS Care Compare sub-ratings and its federal inspection record. It complements, and does not replace, the official CMS overall rating of 2 of 5 stars. How this is calculated.
How the 31 is built
Each segment is a dimension's weighted points toward the score, summing to 31.
Weights: health inspections 30%, staffing 25%, quality measures 25%, inspection record 20%; any dimension CMS has not published drops out and its weight redistributes (no silent deflation). Inspection record is benchmarked against all rated US nursing homes. Source: CMS Nursing Home Compare.
Norview Heights Rehabilitation and Nursing's thinner certified-bed book
Quality ratings
CMS's most recent Care Compare release (data as of April 2026) puts Norview Heights Rehabilitation and Nursing's overall quality rating at 2 out of 5 stars, a composite of three sub-ratings: health inspection (3/5), staffing (1/5), and quality measures (3/5).
What each sub-rating measures
The health inspection rating reflects on-site surveyor findings from the last three cycles. The staffing rating compares case-mix-adjusted nurse hours per resident day to national benchmarks, and quality measures aggregate 15 clinical indicators including pressure ulcers, falls with injury, and long-stay antipsychotic use.
Size and setting
Located in Norfolk, Virginia, this facility operates 60 certified beds with an average daily census of roughly 54 residents - an occupancy rate of about 90%. The facility is classified under for profit - corporation ownership, a designation that can influence staffing patterns, reinvestment decisions, and admissions policy. At about 90% occupancy, this facility's bed usage looks steady and consistent with a stabilized operation.
Same-ownership peers
Within Virginia, Norview Heights Rehabilitation and Nursing is one of 113 for profit - corporation nursing homes CMS rates. Its 2-star overall rating sits below the for profit - corporation-segment average of 2.6 stars, ahead of roughly 30% of same-ownership peers in the state. Peer comparisons within the same ownership type are more apples-to-apples than a state-wide average, since for-profit, non-profit, and government operators tend to differ systematically in staffing and reinvestment.
Inspection record
On the regulatory side, federal and state surveyors have documented multiple deficiencies at this facility (46 total). CMS has levied no enforcement penalties over the equivalent window. This is a high deficiency count relative to most facilities; requesting the full survey report directly is the only way to see whether these are concentrated in one area or spread across the facility's operations.
Where these figures come from
Figures above come from CMS Nursing Home Compare (Care Compare, data as of April 2026) with state cost medians from the CareScout 2025 Cost of Care Survey. See our methodology for vintage.
How Norview Heights Rehabilitation and Nursing's lower-tercile stars compare to Virginia
CMS five-star sub-ratings (0–5) for this facility against the Virginia facility-weighted average. Source: CMS Care Compare.
Bar = this facility's rating · vertical marker = Virginia state average. Higher is better on all four CMS measures.
Where Norview Heights Rehabilitation and Nursing ranks in Virginia
Among the 285 CMS-rated nursing homes in Virginia, Norview Heights Rehabilitation and Nursing’s 2-star overall rating is higher than 22% of them. The bars show how all Virginia homes spread across the CMS 1-to-5 scale; this facility’s band is highlighted.
47 Virginia homes share this 2-star rating. Source: CMS Nursing Home Compare.
Facility details
| Attribute | Value |
|---|---|
| Beds | 60 |
| Residents | 54 |
| Ownership | For profit - Corporation |
| County | Norfolk City |
| Penalties | 0 |
| Deficiencies | 46 |
Source: CMS Care Compare Nursing Homes (data as of April 2026)
What do families ask most?
What is the quality rating for Norview Heights Rehabilitation and Nursing? ▾
2 out of 5 stars is Norview Heights Rehabilitation and Nursing's current CMS overall rating, built from a health inspection rating of 3/5, a staffing rating of 1/5, and a quality measures rating of 3/5.
How much does a nursing home cost per month in Virginia? ▾
CareScout's 2025 survey puts Virginia's median semi-private nursing home rate at $10,250 per month ($123,005 per year), with private rooms averaging $11,680 per month.
What services does Norview Heights Rehabilitation and Nursing offer? ▾
With 60 beds with approximately 54 current residents, Norview Heights Rehabilitation and Nursing is a skilled nursing facility. It operates under for profit - corporation ownership, and CMS's inspection record shows 46 deficiencies and 0 penalties.
Does Norview Heights Rehabilitation and Nursing have any deficiencies or penalties? ▾
Norview Heights Rehabilitation and Nursing has multiple deficiencies (46 total) and 0 penalties recorded by CMS. A count this high is above what most facilities post; ask the facility directly for its plan of correction on the largest findings.
What are the alternatives to a nursing home in Virginia? ▾
In Virginia, alternatives include assisted living ($6,945/mo), home health aides ($6,673/mo), and adult day care ($1,750/mo).
Keep reading
Also see the Virginia elder-care overview and highest-rated states. Provider ID: 495309.
Read our methodology - how this data is sourced, computed, and verified.